The Positive Reset Services Model

Mental Healthcare Designed Around the Person.

Therapy and psychiatric care, in person and online.

Every Positive Reset location brings therapy and psychiatric care together under one brand, with services delivered by qualified professionals.

Mental healthcare services

Therapy and Psychiatric Care

A Positive Reset location brings different types of mental healthcare together within one overall clinic experience.

Therapy

Individual TherapyFamily TherapyCouples TherapyChild & Adolescent TherapyGroup TherapyCognitive Behavioral Therapy (CBT)

Psychiatric Care

Psychiatric EvaluationMedication Management

Care is provided by appropriately licensed professionals within their scope of practice and in accordance with applicable state laws and regulations.

Qualified Professionals. Defined Clinical Roles.

Staffing requirements depend on the services offered, applicable state requirements, and Positive Reset requirements.

01

Therapists

Licensed mental health professionals who provide individual, family, couples, child and adolescent, and group therapy, as applicable to their qualifications and scope of practice.

02

Psychiatric Provider

A qualified psychiatric prescriber who provides psychiatric evaluations and medication management in accordance with applicable state laws and regulations.

03

Clinical / Program Director

Provides clinical leadership at the location, supports the clinical team, and helps ensure services are delivered in accordance with applicable state requirements and Positive Reset policies and procedures.

04

Staffing Requirement

Each location must maintain the licensed and qualified professionals required to provide its authorized services. At minimum, this includes an appropriately licensed mental health therapist and psychiatric prescriber where those services are offered.

In Person and Online.

Positive Reset locations provide care in person and through telehealth, where permitted and appropriate.

In-Person Care

Care delivered within the Positive Reset clinic environment, including therapy and psychiatric services as applicable.

Telehealth

Care delivered remotely through telehealth where permitted by law, appropriate for the service, and supported by the location's qualified providers.

The Clinical Side Has a System Too.

Clinical services don't operate separately from the rest of the business. The Policies & Procedures Manual addresses the clinical and operational requirements that support delivery of services.

01

Clinical Staffing

Hiring clinical staff and verifying required licenses, credentials, and qualifications.

02

Patient Rights

Processes for patient rights, concerns, complaints, and appropriate follow-up.

03

Clinical Records & Privacy

Requirements related to clinical documentation, records, privacy, and HIPAA.

04

Clinical Roles

Defined responsibilities and job expectations for clinical team members.

05

Policies & Procedures

Clinical and operational requirements are maintained through the Policies & Procedures Manual and applicable franchise materials.

The Services Are Only Part of the Experience.

The Positive Reset approach emphasizes professional communication, a welcoming environment, and a straightforward experience for patients and families.

1

Connect

The first conversation with the location and an introduction to available services.

2

Schedule

Helping patients understand their options and schedule the appropriate appointment.

3

Receive Care

Care provided by qualified professionals based on the services appropriate for the patient.

4

Continue

Ongoing care and follow-up based on the patient's needs and services available.

One Brand. One Standard. A Local Team.

Your local team, relationships, and reputation will be your own. What connects each location is the Positive Reset framework behind the services, the environment, and the patient experience.

Services offered at a particular location depend on applicable law, licensing, staffing, clinical requirements, and Positive Reset requirements and may change over time. Clinical services are provided by appropriately licensed and qualified professionals within their scope of practice.

Speaking with the Positive Reset franchise team

Ready to Take a Closer Look?

The first step isn't a commitment. It's a conversation. Tell us where you're interested in opening, a little about your background, and what you'd like to know.

Have questions first? Read the Franchise FAQ →