Communication Standard
Documented expectations for how staff communicate with patients, from the first conversation through next steps, with an emphasis on plain language and personal attention.
About Positive Reset Services
A Mental Healthcare Brand Built to Grow.
One simple belief: people deserve better from mental healthcare. Positive Reset was built around professional care, welcoming environments, good communication, and treating people with dignity. Now we're looking for the right partners to bring that approach to new communities.
The Standard Behind Every Positive Reset Location.
We built Positive Reset around a defined way of doing business and delivering care—one designed from the beginning to be taught, licensed, and carried into each new location. It's the foundation a franchise owner steps into from day one.
Design and Operating Standard
Specifications for the clinic environment and day-to-day operations, helping create a setting that feels calm, professional, and consistent with the Positive Reset experience.
Clinical Standard
Requirements for qualified professionals and the delivery of care, with each location's clinical team responsible for putting the patient's needs first.
Access Standard
A model that combines in-person and telehealth services, giving each location ways to connect with more of its community. Insurance participation varies by location.
These aren't ideas that live on a page. They're incorporated into our training and operating materials and form part of what a franchise owner is licensing.
A System You Can Step Into.
A franchise is only as strong as the consistency behind it. We documented the key elements of the Positive Reset patient and operating experience, from the first call through ongoing care.
1
Intake Standard
A consistent approach to welcoming new patients, providing useful information, and helping them understand what to expect.
2
Environment Standard
Guidelines for the clinic's design, atmosphere, and daily operations, creating a professional setting that feels comfortable and inviting.
3
Clinical Standard
A patient-first approach to care, delivered by qualified professionals who put the patient's needs at the center of the visit.
4
Continuity Standard
A coordinated approach to therapy, psychiatric care, medication management, and telehealth, delivered by each location's own team.
As an owner, this is the operating system you'd train your team on and use to run your location.
You're Joining a Working Business, Not Just a Brand.
A Positive Reset franchise gives you more than a name for the door. You're joining an established brand with a business structure shaped by how Positive Reset locations operate in the real world—not a concept created only for franchising.
A Brand People Recognize
One name, one identity, and a defined Positive Reset experience designed to carry across locations.
A Real Business Structure
A franchise framework shaped by the way Positive Reset locations operate, bringing together the processes and resources needed to build and run the business.
The Right Owner Makes the Difference.
You don't have to build the brand. You do have to believe in the model and be ready to build it in your community.
What We're Looking For
- An owner involved in building and running the business day to day
- Strong leadership and business skills to hire, lead, and manage a local team
- A willingness to work within the Positive Reset system and standards
What This Business Requires
- Active ownership and day-to-day decision-making
- Working with qualified clinicians—you don't need to be one yourself
- Operating within brand, systems, and franchise requirements
- Building local presence, relationships, and team—with telehealth where appropriate
One Brand. One Standard. More Communities.
Franchising gives Positive Reset Services a way to bring what's been built into communities beyond the ones it already serves. For franchise owners, it creates an opportunity to build a mental healthcare business with an established brand, operating structure, training, and support already in place.
That's what we're building.
Ready to Take a Closer Look?
The first step isn't a commitment. It's a conversation. Tell us where you're interested in opening, a little about your background, and what you'd like to know.
Have questions first? Read the Franchise FAQ →This website is for informational purposes only and is not an offer to sell a franchise. An offer to sell a franchise is made only through the Franchise Disclosure Document and applicable franchise offering materials, and only in jurisdictions where such an offer is lawfully permitted.